PINS Diversion

div1Our Person in Need of Supervision (PINS) Diversion program, also known as Family Solutions, helps youth and families struggling with problems such as drug and/or alcohol use, chronic truancy, violence towards self or others, gang involvement/affiliation, violating curfew, and disruptive behaviors in the home or school. View support group info.

We offer an immediate response when a conflict between parents and children leads them to consider a PINS petition to the Family Court. This program is designed to help families work with professionals to develop a plan that will improve their relationships, reduce conflicts and divert young people from the family court system.

The program helps youth and families struggling with problems such as:

  • Drug and / or alcohol use
  • Chronic truancy
  • Violence towards self or others
  • Gang involvement / affiliation
  • Violating curfew
  • Disruptive behaviors in the home or school
  • To do so, our staff is available to respond within 24-hours to offer crisis counseling, stabilization and assessment. A family conference helps to develop an individualized plan of action that includes:

A Personalized Plan includes:

  • Counseling and Mediation
  • Case management
  • Referrals to needed services and Respite Services.
  • Family and Children’s Association received funding from the Nassau County Department of Social Services to implement a PINS diversion project for county residents.

Intensive, short-term, strength-based counseling and support will be provided to those families who agree to engage in this process.

Recognizing the sense of urgency surrounding such family crises, the program will assign a Family Specialist within 24-hours.

A unique feature of this program is the use of the family conference to promote family decision-making as well as facilitate access to a coordinated array of human services that may be required—similar to the County’s “No Wrong Door” approach to service delivery.

Our program will provide the least restrictive intervention needed to prevent a PINS petition and reduce out-of-home placements.


  • You must reside in Nassau County.
  • You must want to resolve the conflict within your family and be willing to use the assistance offered.
  • You must be referred by Nassau County Department of Social Service’s
  • You may be asked to participate in a Family Conference with your family where, together, you will work to develop a solution plan.
  • You must agree to follow-up with services that will be used to help make sure the your Plan is successful.
  • PINS Diversion is made possible through funding support from the Nassau County Department of Social Services and the New York State Office of Children and Family Services.

Call the Nassau County Department of Social Services for a referral at:

If you would like to learn more about this program please contact our Intake Coordinator at 516-741-0604 Ext: 387 or

Christina Alonso, Director
100 E. Old Country Road
Mineola, NY  11501
Phone:  (516) 741-0604


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