The Health Insurance Information Counseling and Assistance program (HIICAP) is your source for free, current and impartial information, counseling and advocacy services concerning health care coverage. Through out hotline and our volunteer counselors, we can provide you with information on all aspects of health insurance including Medicare Parts A, B, C & D and EPIC.

If you have questions like these, we can help:

• I will be 65 years old this year. I know I can get Medicare, but I don't know if I need other insurance too. Who can advise me?
• I have been on Medicare for several years, and paying for a supplemental insurance plan. I can't afford it anymore. Is there some other way to supplement Medicare?
• My prescription drugs are so expensive; I have to choose between buying my drugs and paying my rent. Is there some help for a senior like me?

What can HIICAP staff do?

• Explore health care options
• Help seniors decide what is really needed (for example: a retirement plan, a Medigap plan, a Medicare HMO)
• Individuals seeking information regarding Long Term Care insurance will be referred to a NYS Partnership number for information and resources.
• Determine if you qualify for special programs that pay for Medicare deductibles, co-payments and Part B premiums
• Determine if you qualify for EPIC (Elderly Pharmaceutical Insurance Coverage), the New York State program to help you pay for prescription drugs
• Help seniors appeal an insurance denial for medical claims

HIICAP is conducted under contract with the Nassau County Department of Senior Citizen Affairs, with funds from the Federal Older American Act through the New York State Office of the Aging.

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501 (c)(3) not-for-profit organization. All contributions are fully tax-deductible. Please give to help others.
100 E. Old Country Road, Mineola, NY 11501 | (516) 746-0350

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